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Printing - Mapping to Networked Printers on Macs

Printing - Mapping to Networked Printers on Macs

Owned by Tess Walsh
Last updated: Jun 26, 2024
3 min read

Before You Start

  • Determine the make and model of the specific printer you’re mapping to.

  • Connect to the Clark network via WiFi, ethernet, or VPN (if remote).

  • Determine which version of MacOS your device uses.

  • These instructions will only work on Mac computers running MacOS 13 or higher. If your computer is running a lower MacOS, contact the ITS Help Desk.

  • Have the printer name and printer file path nearby. This information is given to you by the ITS Help Desk.

  • Install printer drivers

  1. Click on the Kandji icon image-20240611-130429.png located on the right side of the toolbar along the top of your screen.

  2. Click Kandji Self-Service.

  3. In the left pane, click Utilities.

  4. Locate the correct driver for your printer model and click Install.

  5. Once the driver is installed, close the Kandji window.

  1. Using your printer make and model information, search for and download the correct driver from the manufacturer’s website.

    1. Click here to find and download Canon printer drivers

    2. Click here to find and download HP printer drivers

    3. Click here to find and download Xerox printer drivers

Instructions

Setting Up

  1. Download the appropriate driver for your printer’s make and model.

  2. Click the Apple logo in the upper left corner of your screen and select System Settings.

  3. Scroll down to the bottom of the left pane and click Printers & Scanners.

  4. In the Printers & Scanners window, click button labeled Add Printer, Scanner, or Fax…

  5. In the Add Printer window, you will need to add the Advanced icon. Hold the Control key down on your keyboard and click the blank space next to the icons across the top of the window.

  6. Select Customize Toolbar. Release the Control key.

  7. Drag and drop Advanced into the toolbar of Add Printer.

  8. Now click the Advanced icon. Under Type, select Windows printer via spools. The Device field should say Another Device.

  9. In the URL field, enter the path name for the printer. File paths differ based on the model of the printer. Click the model of your printer below to see the correct file path format.

File path format for Canon printers: smb://printers.ad.clarku.edu/queue_name.

Example: smb://printers.ad.clarku.edu/151WOOD_Color_MFP_001

File path format for HP printers: smb://cuprinters/printer_name?encryption=no

Example: smb://cuprinters/ASEC_COLOR_MFP_001?encryption=no

File path format for Xerox printers: smb://xerox.ad.clarku.edu/printer_name

Example: smb://xerox.ad.clarku.edu/ASEC_COLOR_MFP_001

  1. In the Name field, input the name of the printer (example: ASEC_COLOR_MFP_001). The Location field is optional.

  2. In the Use drop-down menu, click Select printer software. A new window will open, listing all installed print drivers.

  3. In the search box, type in the model of your printer (example: Canon Color MPF C250iF). Select the correct driver for the printer you are mapping to.

  4. Once all fields are filled in, click Add.

  5. The Printers & Scanners window will close. Open a Word document or a Text Edit document, type in a few words, and then print the page to test the printer connection.

    1. When attempting to print for the first time, you will get a prompt for your Clark credentials. Input your username (without the clarku.edu email address) and password.

      1. Example: jclark instead of jclark@clarku.edu

Tip: If you do not want to be prompted for your Clark credentials each time that you print, you should check off the “Remember this password in my keychain” option, but only after verifying you are able to print successfully the first time.

Support

ITS Help Desk

ITS Help Desk

Phone: 508-793-7745

Email: helpdesk@clarku.edu

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