Before You Start

• Make sure the appropriate file share(s) are mapped to your computer. See instructions:

  • File Shares - Map to a Mac

  • File Shares - Map to a Windows Computer

Instructions

1. Double click the Computer icon and open the mapped network share and browse to the location of the missing or corrupted file.

2. Right click the file/folder and select Properties.

3. In the Properties window click the Previous Versions tab to see a list of dates and times you can select from.

4. Select a date and time prior to the file/folder having been deleted or becoming corrupt. Click View to verify the document.

5. If what you are looking for is not here, then try another date and time.

6. Once you locate a viable copy of the file/folder you can drag it to your desktop or back onto the network share or select “Save As” and select another location.

7. Do not use the Restore option, unless you have the specific folder/file selected and it needs to be restored in its entirety to an earlier point in time. All changes since that restore point will be lost, so you should be certain that the Restore feature will work for you instead of Copy.

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