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Before You Start

When your computer is eligible for the Windows 11 upgrade, you’ll see this notification:

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Once you see this notification, you should prepare for the upgrade process by doing the following:

  • Back up data to OneDrive or thumb drive.

  • Set aside 2 hours to complete the upgrade.

  • Complete the upgrade while on campus.

  • Connect your laptop to your dock for power and a wired Internet connection.

Upgrade

  1. Click the Windows Start menu and type “Software Center.”

  2. Click the app to open it.

  3. In the Software Center window, select Operating Systems from the pane on the left side.

  4. Select the most current upgrade option, usually the last in the list.

image-20241114-144553.png
  1. Click Install.

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  1. Click Install again. The upgrade process will begin after this prompt.

image-20241114-144723.png

Support

ITS Help Desk

Phone: 508-793-7745

Email: helpdesk@clarku.edu

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