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Please note you can explore more settings for your Teams phone using the Teams app. Click here for additional instructions on using Teams phones in the app.

Set up your desk phone

  1. Connect the Ethernet cable to theyellow LAN port on the back of the phone. This connects your phone to the internet and provides it with power.

    1. Optional: If you have a USB headset you’d like to use, connect it to the USB port on the back of the phone.

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Change ringtones (optional)

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  1. On the touchscreen, tap your picture or initials in the upper left corner. Select Settings.

  2. Tap Calling, then scroll down to the Ringtones section.

  3. Customize ringtones for:

    • Calls for you: Set a distinct ringtone for calls made directly to you.

    • Forwarded Calls: Set a distinct ringtone for calls made directly to you.

    • Delegated Calls: Choose a separate ringtone for calls coming in on behalf of someone else.

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Info

This setting is most relevant to those who manage departmental lines or those who have executive assistants or administrators.

  1. Navigate to Settings > manage DelegatesOn the touchscreen, tap your picture or initials in the upper left corner. Select Settings.

  2. Tap Manage delegates.

  3. Add or remove delegates and manage the permissions listed below for the delegates.

    1. Make calls (To make calls as you)

    2. Receive calls (To receive calls on your behalf)

    3. Change call and delegate settings (add people and edit other settings)

    4. Join active calls

    5. Pickup held calls

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