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Before You Start
Determine the make and model of the specific printer you’re mapping to.
Connected Connect to the Clark network via WiFi, ethernet, or VPN (if remote).
Determine which version of MacOS your device uses.
Instructions here: Apple - Determine MacOS
These instructions will only work on Mac computers running MacOS 13 or higher. Determine which version of MacOS your device uses: Apple - Determine MacOS If your computer is running a lower MacOS, contact the ITS Help Desk.
Have the printer name and printer file path nearby. This information is given to you by the ITS Help Desk.
Instructions
Setting Up
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Install printer drivers
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Instructions
Setting Up
Download the appropriate driver for your printer’s make and model.
Click the Apple logo in the upper left corner of your screen and select System Settings.
Scroll down to the bottom of the left pane and click Printers & Scanners.
In the Printers & Scanners window, click
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The next steps are dependent upon which type of printer you are mapping. Please click the correct printer type below to continue:
Canon
HP or Xerox
Mapping to a Canon Printer
From a University-Owned Device
A new window will appear listing the available Canon network print queues. Type the name of the desired print queue into the search field and click on the print queue to select it.
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Make sure all fields are filled in, then click Add.
You should be brought back to the original Printers & Scanners window. The newly connected printer should be displayed there. Print a test page to make sure the printer was mapped correctly.
From a Personal Device
In the Add button labeled Add Printer, Scanner, or Fax…
In the Add Printer window, you will need to add the Advanced icon. Hold the Control key down on your keyboard and click the blank space next to the icons across the top of the window.
Select Customize Toolbar. Release the Control key.
Drag and drop Advanced into the toolbar of Add Printer.
Now click the Advanced icon. Under typeType, select Windows printer via spools. The Device field should say Another Device.
In the URL field, enter the path name for the printer.
The format of the path isFile paths differ based on the model of the printer. Click the model of your printer below to see the correct file path format.
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File path format for Canon printers: smb://printers.ad.clarku.edu/queue_name. Example: smb://printers.ad.clarku. |
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edu/151WOOD_Color_MFP_001 |
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File path format for HP printers: smb://cuprinters/printer_name?encryption=no Example: smb://cuprinters/ASEC_COLOR_MFP_001 |
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In the Use drop-down menu, click Select printer software. A new window will open, listing all installed print drivers. Select the correct driver for the printer you are mapping to (you downloaded this driver in Step 1 of the Setting Up section above).
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Once all fields are filled in, click Add.
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You should be brought back to the original Printers & Scanners window. The newly connected printer should be displayed there. Print a test page to make sure the printer was mapped correctly.
Mapping to HP or Xerox Printer
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In the Add window, you will need to add the Advanced icon. Hold the Control key down on your keyboard and click next to the icons.
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Click Customize Toolbar. Release the Control key.
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Drag and drop Advanced into the toolbar.
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Now click the Advanced icon. Under type, select Windows printer via spools. The Device field should say Another Device.
In the URL field, enter the path name for the printer.
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?encryption=no |
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File path format for Xerox printers: smb://xerox.ad.clarku.edu/printer_name Example: smb://xerox.ad.clarku.edu/ |
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ASEC_COLOR_MFP_001 |
In the Name field, input the name of the printer (example: ASEC_COLOR_MFP_001). The Location field is optional.
In the Use drop-down menu, click Select printer software. A new window will open, listing all installed print drivers.
In the search box, type in the model of your printer (example: Canon Color MPF C250iF). Select the correct driver for the printer you are mapping to
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Once all fields are filled in, click Add.
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The Printers & Scanners window
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Printing a Test Page
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From the Printers & Scanners, select the correct printer by clicking on it. Then click the Open Print Queue button.
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Select Printer from the top toolbar. Then click Print Test Page.
will close. Open a Word document or a Text Edit document, type in a few words, and then print the page to test the printer connection.
When attempting to print for the first time, you will get a prompt for your Clark credentials.
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Input your username (without the clarku.edu email address) and password.
Example: jclark instead of jclark@clarku.edu
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Tip:If you do not want to be prompted for your Clark credentials each time that you print, you should check off the “Remember this password in my keychain” option, but only after verifying you are able to print successfully the first time. |
Support
ITS Help Desk |
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Phone: 508-793-7745 |
Email: helpdesk@clarku.edu |
Academic Commons, Plaza Level |