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Getting Ready
How do I know if my device is ready to upgrade to Windows 11?
Click the Windows Start menu and type Software Center.
Click the app to open it.
In the Software Center window, select Operating Systems from the pane on the left side.
Upgrade options will display in a list.
If you are ready to upgrade, follow the steps outlined in the Before You Start
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section below.
Please Note: you may see a pop-up message like the one shown below. You do not need to update immediately upon seeing the pop-up; wait for a convenient time.
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What if I don’t see the option to upgrade to Windows 11?
The upgrade options may not display for several reasons. Your device may already be running Windows 11, in which case nothing else needs to be done. Another reason may be that your device is not Windows 11 capable and will not display the option to upgrade.
If you have any questions, contact the ITS Help Desk. You may be asked to provide the 6-digit asset number on the "Property of Clark University" tag on your device. You can find this on your desktop tower, or on your laptop, and the tag looks similar to the image below.
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Before You Start
Back up data to OneDrive, external hard drive, or thumb drive.
Set aside 2 hours to complete the upgrade.
You don’t need to be at your computer for the whole two hours, so you may consider starting the upgrade before leaving for lunch or at the end of the day. Be sure to wait until the upgrade is underway before leaving your device.
Complete the upgrade while the device is on campus.
Connect your laptop to your dock for power and a wired Internet connection.
Please Note: you may see a pop-up message like the one shown below. You do not need to update immediately upon seeing the pop-up; wait for a convenient time.
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Upgrade
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This update is only available on Clark-managed Windows devices. |
Click the Windows Start menu and type “Software Center.”
Click the app to open it.
In the Software Center window, select Operating Systems from the pane on the left side.
Select the most current upgrade option, usually the last in the list.
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