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Before You Start
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Please connect to VPN if you are trying to reset your password off-campus. |
Changing vs Resetting
If you remember your old password and need to change it for security reasons, or because the password is expiring, please change your Clark password here.
If you do not remember your old password, please follow the below instructions to reset it.
Add MFA Factors
In order for the self-service password reset process to work, you must have at least 2 authentication factors attached to your Clark account.
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Reset Your Clark Password
In your internet browser, navigate to https://aka.ms/sspr
Enter your Clark email address and complete CAPTCHA.
Select a verification method.
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Please note it may take 5-10 minutes for your new password to take effect. |
Support
ITS Help Desk |
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Phone: 508-793-7745 |
Email: helpdesk@clarku.edu |
Academic Commons, Plaza Level |
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