Opening Additional Mailboxes: Two Ways

There are two ways to open mailboxes in addition to your own: using Outlook and using OWA.

Once you are logged in to your account…

If you are using Outlook (not the web-browser):

1. Click on File.

2. While on the Info tab, click on Account Settings, and then select Account Settings…

3. An Account Settings page should pop up with several different tabs.

4. Navigate to the Email tab and select New…

5. An Add Account page should pop up.

6. Select Email Account and then click Next.

7. On the Email Account section you will see several fields fill them in as below:

   1. Your Name: Put in the name of the group/departmental mailbox

   2. Email Address: Put in the complete email address of the group/ departmental mailbox including @clarku.edu

   3. Password: Leave both of these sections blank

8. Click on Next.

9. When prompted, use your Clark credentials (your email address as the username).

10. Click Finish.

If you are using the Outlook Web App:

1. Navigate to the top right of the page and you will see an icon of a person. This is to the right of the question mark.

2. Click on the icon of a person.

3. Select Open another mailbox…

1. Type in the email address of the group/departmental mailbox.

2. Click Open. The mailbox will open in a new tab.