Before You Start
Make sure you’re connected to the internet
Note: You may be prompted to enter your computer username and password while installing the Zoom app. If you are using a university-managed device, this information will be the same as your Clark account credentials. If you are using your personal device, this information will NOT be the same as your Clark account credentials.
Download App
In your internet browser, navigate to https://clarku.zoom.us/
You may be prompted to sign in with your Clark account credentials.
Click the button labeled Download.
Select the appropriate app for your computer and click Download.
Open the downloaded installer file.
Windows
Open File Explorer
Navigate to the Downloads section.
Double-click on the file named ZoomInstallerFull.exe
Follow prompts.
Once the app has finished installing, open the app.
Click the Windows icon
in the lower left corner of your screen. Use your keyboard to type Zoom, then click to select the app and open it.
Macs
Open Finder
Navigate to the Downloads section.
Double-click on the file named ZoomInstallerFull.pkg.
Follow prompts to finish installing the Zoom app.
Once the app has finished installing, open it from Applications.
Sign into Zoom App
Click Sign In.
Click SSO.
In the Company Domain field, type in clarku and then click the Continue button.
A new tab will open in your internet browser with a notification reading This site is trying to open Zoom Meetings. Click Open to proceed.
If you do not see the notification, click the button labeled Launch Zoom.
The Zoom app will open again, displaying any upcoming meetings you have scheduled.
Support
ITS Help Desk |
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Phone: 508-793-7745 |
Email: helpdesk@clarku.edu |
Academic Commons, Plaza Level |