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Before You Start

• Confirm you have been granted access to a specific printer by the Help DeskHave the printer domain and printer queue name nearby. This information is given to you by the ITS Help Desk.

• Connect to the internet.

Instructions

1. From the ‘Start’ Start menu, type in the domain name you were given, which is one of the following:

   1. \\cuprinters.ad.clarku.edu

   ,

   2. \\xerox.ad.clarku.edu

   or

   2. \\printers.ad.clarku.edu

   depending on the domain name you must be given alongside the name of the print queue. Press Enter.When attempting to connect you need to enter your credentials. First select “More choices” – then select “Use a Different Account”. Now you can enter your University credentials (username@clarku.eduand password) and select “OK” to finish.

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2. Press Enter on your keyboard.

3. A window with a list of printers will open

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1. . Locate the name of your print queue (e.g. ASEC_COLOR_MFP_001)

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1. using the search function and double click on it to install.

2. Print a test page to make sure your device is connected to the printer.

Printing a Test Page

1. From the Start menu, type Printers. Select and open Printers & scanners by clicking on it.

2. Choose the correct printer by name, then click on it. Select Manage.

3. Click Print a test page.

Support

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