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Before You Start
Note on Updating Remotely
If you are remote, please connect to the VPN prior to updating.
Instructions on installing and connecting to VPN: VPN - Install and & Connect
If you remote into an on-campus computer, ITS suggests waiting until you are on campus to start the update process. If this is not feasible, please contact helpdesk@clarku.edu for guidance.
Note on Update’s Effects
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After the update, your Microsoft applications may have a different format or style. It may take a few days to grow comfortable with this change. If you’d like assistance navigating these changes, please contact techtraining@clarku helpdesk@clarku.edu. |
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Outlook’s format and navigation in particular is impacted by this update. Please view this video for more information on changes within Outlook and instructions on customizing your Outlook ribbon options. You may also contact techtraining@clarku helpdesk@clarku.edu for assistance. |
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On Windows devices, the taskbar is the black bar shown at the bottom of the screen. Usually, various apps are pinned to this taskbar for quick and easy access, as shown below. The Office 2021 update should remove these pins, which in no way affects your documents or accounts. However, if the pins are still in place after the update, it is necessary to remove them manually, as they will link to expired applications. To remove pins, right click on the icon and select “Unpin from taskbar.” To add the updated apps to the taskbar, please view this video. |
Instructions
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Note: Before you begin, close any applications and restart your computer. |
From your computer desktop, click the Windows icon
in the bottom left corner of your screen. Using your keyboard, type in “Software Center.” Once the app appears in the menu, click “open.”
Next, you’ll see a list of ITS provided university apps in the Software Center window. From this list, locate and click on Office Enterprise, Microsoft 2021.
Click the green Install button.
Wait while the software update installs.
When the software has installed successfully, the green button will change to Uninstall, and the status will read as Installed.
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When prompted, restart your computer. If you are not prompted, restart your computer manually.
Re-open one of your Office apps (e.g., Word), create a blank file, and then go to the File tab. Click Account at the bottom of the File menu.
From the Account page, click on Update Options and select Update Now. This will update all Office apps on your device.
Support
ITS Help Desk |
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Phone: 508-793-7745 |
Email: helpdesk@clarku.edu |
Academic Commons, Plaza Level |