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Before You Start

Note

Please note: the following steps should be completed before you arrive complete these steps prior to arriving on campus.

  • Determine your Windows operating system and update if necessary

    • Instructions here: Windows - Determine Operating System

    • If your Windows operating system is older than Windows 10, it needs to be updated prior to connecting to Clark’s network

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  1. Click the Wi-Fi icon in the taskbar at the bottom of your screen.

  2. Click on ClarkWiFi.

  3. Click Connect.

  4. Enter your Clark account credentials (full email address and password).

  5. Click Ok.

  6. Click Connect.

Troubleshooting

Expand
titleReset your WiFi connection

  1. Click the Wi-Fi icon in the taskbar along the bottom of your screen.

  2. Click on ClarkWiFi.

  3. Click Disconnect.

  4. Click Connect.

  5. Test your Wi-Fi by navigating to a preferred non-Clark website.

Support

ITS Help Desk

Phone: 508-793-7745

Email: helpdesk@clarku.edu

Academic Commons, Plaza Level