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Before You Start

Zoom is a video conferencing platform known for its ease of use, high-quality HD video and audio, and collaboration facilities such as text chat, screen sharing, and breakout rooms. All Clark University faculty, staff and students have access to a fully licensed Zoom account that allows you to host meetings with up to 300 participants for up to 24 hours.

Getting Started 2

Join a Zoom meeting 3

While You’re Waiting For The Meeting To Begin 5

Participant Controls 6

Setting Suggestions for Participants 8

Participating in a Breakout Room 9

Sign in via the Web

Visit httpsTo participate in a Zoom meeting, you’ll need:

  • An internet connection

  • A webcam, microphone, and speaker (either built into your device or plugged into it)

Expand
titleZoom Desktop App (ITS recommended)

OR

Expand
titleZoom Web App

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    • and

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    • sign in with your Clark

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Testing Audio: Meeting not yet started.

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Testing Audio: Meeting already started.

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    • credentials.

If you don’t already have the Zoom application installed on your device, visit https://clarku.zoom.us/ and click Download

Open the Zoom application on your device.

On the Sign In page, click Sign in with SSO on the right side.

Sign in with Application

Enter “clarku” as the company domain, or click “I don’t know the company domain” and enter your Clark email.

Log in with your Clark account.

Requirements

A wired or WiFi internet connected desktop, laptop, or web-enabled device, such as a smartphone or tablet

An external webcam or built-in camera on your device

An external or built-in microphone

External or built-in speaker

Zoom Application

While there are ways to participate in a Zoom meeting without downloading the Zoom application, your experience will be limited. Therefore, we do recommend participating via the application.

Visit https://clarku.zoom.us/ and choose Download to install the Zoom application on your device.

No internet or device

If you do not have internet access or a device, you can still join many Zoom meetings by audio by calling into the meeting phone number in the invitation

Launch Zoom to participate in a meeting

When you’re invited to participate in a Zoom meeting, you’ll receive instructions

similar to what you see in the Zoom meeting invitation example below.

Your options to join the session are:

Click on the link provided or,

Go to the Clark Zoom web site at https://clarku.zoom.us/ and click on “Join a Meeting” where you can enter the 9 or 10-digit Meeting ID number and password, or

Call into the Zoom meeting phone number with Meeting ID and password for audio-only connection.

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Test video and audio

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We recommend that you check your audio settings while waiting for the meeting to start.

    • In the upper right corner of your screen, click Web App and select Home.

    • From this page, you can schedule, join, start, or create Zoom meetings.

Join a Zoom Meeting

  1. Click the Zoom link provided to you by the host.

  2. Depending on your device settings, this link will either open the Zoom app directly, or open a new tab in your internet browser asking to open the Zoom app (click Open or Launch Zoom if you’re directed to the internet browser).

  3. Zoom will open in a full-screen window. If you’d like to exit the full-screen view, press the Esc key on your keyboard.

  4. Wait for the meeting to start.

Selecting Microphone, Speaker, and Camera

After joining a Zoom meeting, you might need to select or change your speaker, microphone, or camera if you cannot hear the other people in the meeting, or others cannot see/hear you.

  1. Locate the microphone icon in the Zoom menu bar and click the small upward-facing arrow next to it.

  2. Under Select a Microphone, click the appropriate microphone for your device. Do the same under Select a Speaker. If you’re not sure which microphone/speaker is the right one, select Test Speaker & Microphone.

...

  1. Locate the video icon in the Zoom menu bar and click the small upward-facing arrow next to it.

  2. Under Select a Camera, click the appropriate camera for your device. You can also choose to blur your background or choose a virtual background in this menu.

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Using the Zoom Menu Bar

The Zoom menu bar usually appears at the bottom of the Zoom window once the meeting begins. If you don’t see the menu bar, move your mouse slightly and the bar will appear

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(The bar disappears after a few seconds when in full-screen mode.)

Your menu bar may look slightly different dependent on the meeting settings. However, in general you should have the following options:

Function

Icon

How do I use it?

Mute/unmute

your audio (use the arrow to open more options)

audio

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Turn your audio on or off. If you mute yourself, you’ll still be able to hear others in the meeting.

Stop/start video

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Turn your

video (use the arrow to open more options)Invite more people to join by email, IM, SMS (mobile users) or meeting ID

video on or off. If you turn video off, the others in the meeting won’t be able to see you.

Participants

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View a list of participants in the meeting.

Share

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Share your desktop (everything you have open) or specific applications (

e.g., Microsoft PowerPoint or Excel)

like Google Chrome or Microsoft Word) so everyone in the meeting can see. Permission must be enabled by the meeting host.

Chat

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Send a message to one person (private chat) or to all participants

Record

in the meeting

(if you have been granted permission)

Leave or end the video meeting

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Nonverbal Feedback During Meetings

To provide

.

Reactions

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Provide nonverbal feedback to the host

of the meeting:

Click the Participants button

Click one of the icons to provide feedback to the host.

Click the icon again to remove it.

You can only have one icon active at a time

Feedback options include:

Raise Hand / Lower Hand

Yes

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No

Go slower

Go faster

Agree

Disagree

Clap

Need a break

Away

Your icon choice will appear next to your name in the participants list.

Screen Sharing

Zoom allows for screen sharing on desktop, tablet and mobile devices running Zoom. You will only have the ability to share your screen if granted by the host.

Click the Share Screen button located in your meeting controls.

Select the screen you want to share. You can also choose an individual application that is already open on your computer, the desktop, a whiteboard, or an iPhone/iPad.

If sharing video use the “Share computer sound” and “Optimize for full screen video clip” at the bottom of the window.

Click on the screen or program you want to share and click “Share” in the bottom

right corner.

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Setting Suggestions

In the top right-hand corner of your screen, click Gallery view,

...

to view the participants in a grid format. You can only view up to 49 participants per screen

Alternatively, click Speaker view

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to view the current speaker enlarged, with other participants in a ribbon above.

Click on the Participants button located on the bottom of the screen

Tip: By not having your screen in “Full Screen Mode” the Participant list will dock to the right-hand side of your screen. If you are in Full Screen mode, the Participant list would appear in a pop-up window.

Click on Chat also located on the bottom of the screen

Tip: By not having your screen in “Full Screen Mode” the Chat feature will dock to the bottom right-hand side of your screen right below the Participant list

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Anchor_bookmark5_bookmark5Joining

, such as applause, thumbs up, yes/no, or raise your hand.

Record

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Record the meeting to the cloud or to your computer. Permission must be enabled by the meeting host.

Show Captions

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Turn on captions for the meeting. These will only appear on your screen and will not alert anyone else in the meeting.

Leave

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Leave the meeting.

Share Your Screen

Info

Note: You will only be able to share your screen if the meeting host grants you permission.

  1. In the Zoom menu bar, click the Share Screen button. This will open a small pop-up window.

  2. Select the screen you’d like to share by clicking on it. You can also choose to share an application, such as PowerPoint or your internet browser, a collaborative whiteboard, or the screen of a secondary device, such as an iPhone.

Info

Note: If you share an application, such as Outlook, the others in the meeting will not be able to see any other windows on your screen, such as your internet browser. Sharing the entire screen means others in the meeting can see any open windows appearing on that screen.

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  1. If you are playing a video while sharing your screen, check the boxes at the bottom of the pop-up window labeled Share sound and Optimize for video clip.

  2. Click the Share button in the bottom right corner of the pop-up window.

Join or Leave a Breakout Room

Breakout rooms are sessions that are split off from the main Zoom meeting. They allow participants to meet in smaller groups. Breakout rooms can be used for collaboration and discussion.

Note: Users joined into the Zoom meeting from the Zoom Desktop Client or Zoom Mobile App devices can participate in breakout rooms.

Users joined via the web client, or Chromebooks/Chrome OS are unable to join Breakout Rooms, but the main room can be used as an alternative session for these users.

  1. The host will

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  1. invite you to

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  1. a breakout room.

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If you choose Later, you can join by clicking the Breakout Rooms option in your meeting controls.

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Click Join Breakout Room.

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Participating in the Breakout Room

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  1. You’ll see a small pop-up within the Zoom meeting.

  2. Click Join.

  3. Within the breakout room,

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Mute/Unmute to speak

Start/Stop Video

Participants - view the Participants list

Share screen - read more about screen sharing

Chat - type messages to the other participants in your breakout room

Record - you can record the Breakout Room locally if the host gives you recording permission. Read more about local recording.

Ask for Help - request help from the meeting host

Asking for Help

If you click Ask for Help, it will notify the meeting host that you need assistance and they will be asked to join your breakout room.

Click Ask for Help in the meeting controls.

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Confirm that you would like assistance by clicking Invite Host

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Leaving the Breakout Room

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  1. you’ll have access to an additional button on your Zoom menu bar. This button reads Ask for Help. Clicking this button will prompt you to invite the meeting host into the breakout room so they can assist you.

  2. To leave the breakout room and return to the main Zoom meeting

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  1. , click Leave Breakout Room in your menu bar.

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Choose if you want to leave the breakout room or the entire meeting.

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  1. If the host ends

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  1. breakout rooms,

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  1. you’ll see a notification giving you the option to return to the main

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  1. meeting immediately

...

  1. or in 60 seconds.

Zoom Etiquette

  1. Unless you are speaking or about to speak, mute your audio so background noise does not interrupt or distract the other people in the meeting.

  2. In a meeting with many participants, use the Reactions button to “raise your hand” to speak.

Support

ITS Help Desk

Phone: 508-793-7745

Email: helpdesk@clarku.edu

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