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  1. Open Settings.

  2. Select Connections.

  3. Tap Wi-Fi.

  4. Select ClarkWiFi

  5. Under EAP method, select PEAP.

  6. Enter your Clark account details (full email address and password) in the Identity and Password fields. Leave Anonymous Identity blank.

  7. Under CA Certificate, select Don’t Validate.

  8. If you get an option for Phase 2 Authentication, select MSCHAPV2.

  9. Tap Connect.

Troubleshooting

If you are having trouble connecting to WiFi on your Android device, please review the following troubleshooting steps or stop by the ITS Help Desk located in Academic Commons in Goddard Library.

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Expand
titleTurn off Mac Randomization

Google Pixel / Motorola / Other Androids:

  1. Open the Settings app.

  2. Select Network and Internet.

  3. Select WiFi.

  4. Tap the gear icon next to the current connection (ClarkWiFi).

  5. Select Advanced.

  6. Select Privacy.

  7. Select Use device MAC.

Samsung Galaxy:

  1. Navigate to Settings.

  2. Select Connections.

  3. Select WiFi.

  4. Select the wireless network you’d like to connect to.

  5. Tap the gear shaped icon next to the network.

  6. Select Advanced.

  7. On the next screen, there is a menu labeled MAC Address Type. Tap on it.

  8. Select Use Phone/Device MAC.

Expand
titleReset WiFi connection

  1. Open Settings.

  2. Select Connections.

  3. Click on Wi-Fi.

  4. Turn Wi-Fi off.

  5. Turn Wi-Fi on.

  6. Click on ClarkWiFi.

  7. Test your Wi-Fi by navigating to a preferred non-Clark website.

Support

ITS Help Desk

Phone: 508-793-7745

Email: helpdesk@clarku.edu

Academic Commons, Plaza Level