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Help Document Series: How to Print Using the Print Release Stations

This document will guide you through the process to release your print jobs at print release stations.

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Before You Start

  1. Using your Clark email, send files to the print queue.

    1. For black and white printing, attach file to an email and send to print.bw@clarku.edu

    2. For color printing, attach file to an email and send to print.c@clarku.edu

  2. Wait for a confirmation email that your documents are ready to print

Info

Note: Attachments must be a PDF, Word, Excel, PowerPoint, Publisher, Visio, OpenOffice, Image (GIF, JPEG, PNG, BMP), or text document.

Note

Warning: If you do not print within 4 hours, your print jobs will automatically be deleted from the print queue.

Instructions

  1. At the print release station,

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  1. swipe your OneCard to view your print jobs waiting in the print queue.

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Step 2.

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    1. If your card

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    1. is not read on the first swipe, try again with the mag strip facing the opposite direction.

  1. Your print queue will display any document(s) you’ve sent to the printer by file name. The screen will also show when you sent the job to the printer. Your username will be listed under the Owner column.

  2. Before you release a document for printing,

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  1. check available funds on your OneCard to make sure you have enough to print everything you need.

    1. Touch the Account button on the screen and a new window

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If your Printing Allowance or Cash Card Balance does not display in this window, there is no money left in that account. You can go to the University’s

Cashier’s Office in 20 Downing Street to add more money to your Cash Card.

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Step 4.

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    1. will display your available printing allowance. If you have no funds remaining in your print allowance, the Account window will display your Cash Card balance.

    2. Tap Close to return to the print queue.

  1. Highlight the print job(s) you’d like to print using the touch screen. In the lower left corner of the screen, you will see the total number of pages

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  1. in

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  1. the document, along with how much money will be deducted from your OneCard

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  1. by printing it.

  2. When you are ready to print a document, touch the Print button and the highlighted print job will be printed

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  1. .

  2. Once your print job has printed, any other print jobs remaining will still be listed. You can either print the remaining print job or leave it in the queue to be printed at another time and/or location.

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  1. When you are done printing, touch the Exit button to log yourself out of the

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  1. print release station.

Support

ITS Help Desk

Phone: 508-793-7745

Email: helpdesk@clarku.edu

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