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  1. Once you’re connected to the internet, open an internet browser and navigate to https://clarknet.clarku.edu.

  2. Cluck Continue to Device Registration.

  3. Log in with your Clark account.

  4. Enter a nickname for your device that is descriptive.

    1. ITS recommends the device make and model, and year of registration.

    2. Example: Chromebook Fall 24

  5. Check the box to state that you have read and agree to Clark’s Appropriate Use policy.

  6. Click Register.

  7. Click Ok

Mac

Install System Check

  1. When connected, you will receive a pop-up window with a link to Continue to Device Registration.

    1. If you don’t receive this window, open a browser and navigate to https://clarknet.clarku.edu

  2. Click on Continue to Device Registration (or I have a Clark Account)

    1. If prompted, click Allow.

  3. Log in with your Clark account.

  4. Click Step 1. Download Clear Pass OnGuard Agent

    1. If you receive a prompt, read the instructions and click OK.

  5. The software will save to your Downloads folder. Once the download is complete, double click on the file to open it.

    1. If you receive a message stating “Clear Pass OnGuard can’t be opened because it was not downloaded from the App Store,” please expand the instructions below.

Expand
title"Clear Pass OnGuard can’t be opened because it was not downloaded from the App Store"

  1. Click OK.

  2. Click on the Apple logo in the upper left corner of your screen. Open System Preferences (MacOS 12 or lower) or System Settings (MacOS 13 or higher)

  3. Click Security & Privacy.

  4. Click Open Anyway.

  5. When prompted, enter your computer credentials. Clear Pass OnGuard will begin to install.

  6. Follow the multiple prompts to install Clear Pass OnGuard and enter your computer credentials again if prompted.

Run System Check

  1. Return to the internet browser window and choose Step 2. Launch Clear Pass

    1. If you receive a prompt, read the instructions and click OK.

  2. Clear Pass OnGuard will check to ensure that your system has an up-to-date operating system, and up-to-date antivirus software.

  3. When complete, the webpage will reload and identify if the device has met the requirements.

    1. If the device failed a requirement, revisit the Before You Start section above to update your operating system or install antivirus software.

  4. Enter a nickname for your device that is descriptive.

    1. We recommend the device make and model, and year of registration.

    2. Example: Macbook Pro 2025

  5. Check the box to state that you have read and agree to the Appropriate Use policy.

  6. Click Register.

  7. Click OK.

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