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Make sure you have access to the mailboxes you are attempting to open (check with the mailbox owner or the Help Desk)
Connect to the internet.
Determine which version of Outlook you are using:
Outlook for Windows
Outlook for Mac
Outlook Web App
Outlook for Windows
Open the Outlook app and click File tab.
While on the Info tab, click on Account Settings, and then select Account Settings…
An Account Settings page should pop up with several different tabs.
Navigate to the Email tab and select New…
An Add Account page should pop up.
Select Email Account and then click Next.
On the Email Account section, you will see several fields. Fill them in as follows:
Your Name: Put in the name of the group/departmental mailbox
Email Address: Put in the complete email address of the group/ departmental mailbox including @clarku.edu
Password: Leave both of these sections blank
Click on Next.
When prompted, use your Clark credentials (your email address as the username).
Click Finish.
Outlook for Mac
Outlook Web App
Navigate to your Outlook account.
In the top right corner of your Outlook account, click on your picture.
| Info |
|---|
Note: If you do not have a picture associated with your Outlook account, you will click on your initials. |
Select Open another mailbox…
Type in the email address of the group/departmental mailbox.
Click Open. The mailbox will open in a new tab.